How To Whitelist Emails

iDigital Space wants to help make sure your emails are getting delivered to you! To help ensure the proper delivery of emails to your inbox, you can add senders of legitimate emails to your Whitelist, also called the Approved or Safe Sender list. Check below to view instructions on how to do whitelist emails for several popular Internet Service Providers and email companies.

*Note that we are not an email client like Gmail or Outlook. We send emails to customers through our platform. This guide is designed to help you keep emails from being moved to the spam folder.

AOL Mail
1. Click Contacts in the right toolbar.
2. Click Add Contact.
3. Enter [iDigital Space] and additional information if you wish.
4. Click the Add Contact button in the popup to finish.

Comcast
1. Click Preferences from the menu.
2. Click Restrict Incoming Email.
3. Click Yes to Enable Email Controls.
4. Click Allow email from the addresses listed below.
5. Enter [iDigital Space] you want to whitelist.
6. Click Add.
7. Click Update to finish.

Earthlink
1. Click Address Book.
2. Click Add Contact.
4. Save iDigital Space as a contact.
5. Click Save.

Gmail
1. Open an email from the sender that you want to whitelist.
2. Click on the little down-pointing-triangle-arrow next to “reply.”
3. Click Add [iDigital Space] to contacts list to finish.

Apple Mail
1. Click [iDigital Space] in the header of the message you’re viewing.
2. Click Add to finish.

NetZero
1. Click the Address Book tab on the top menu bar.
2. Click Contacts.
3. Click Add Contact.
4. Enter [iDigital Space] and additional information if you wish.
5. Click Save to finish.

Yahoo! Mail
1. Open the email message from the sender you want to add to your address book.
2. Click Add to contacts next to [iDigital Space].
3. On the Add Contact popup, add additional information if needed.
4. Click Save to finish.



Windows Live Hotmail
1. Open an email from the sender that you want to whitelist.
2. Click Add to contacts next to [iDigital Space] to finish.

Microsoft Outlook 2003
1. Open the email message from the sender you want to add to your address book.
2. Right-click Click here to download images in the gray bar at the top of the message.
3. Click Add Sender to Senders Safe List to finish.

Outlook 2007
1. Right-click on the email you received (in the list of emails).
2. Click Junk E-mail.
3. Click Add Sender to Safe Senders List to finish.

Outlook 2010
1. Click the Home tab.
2. Click Junk.
3. Click Junk E-mail Options.
4. Click Safe Senders.
5. Click Add.
6. Enter [iDigital Space] and additional information if you wish.
7. Click OK to finish.

Mac Mail
1. Click Address Book.
2. Click File.
3. Click the New Card.
4. Enter [iDigital Space] and additional information if you wish.
5. Click Edit to finish

Mozilla Thunderbird for PC
1. Click Address Book.
2. Make sure the Personal Address Book is highlighted.
3. Click the New Card. This will launch a New Card window that has 3 tabs: Contact, Address & Other.
4. Under Contact, enter [iDigital Space] and additional information if you wish.
5. Click OK to finish.

Mozilla Thunderbird for Mac
1. Click Address Book.
2. Make sure the Personal Address Book is highlighted.
3. Click the New Card. This will launch a New Card window that has 3 tabs: Contact, Address & Other.
4. Under Contact, enter [iDigital Space] and additional information if you wish.
5. Click OK to finish

Author: Michael Agwulonu, Digital Marketing Strategist