Meeting a client's expectations can be quite challenging. A client's satisfaction is a necessary tool in the growth of any business, you get to retain your clients as well as get new clients through referral or word-of-mouth. While the inability to meet a client's expectations can hit rock your business. Here are a few tips on managing your client's expectations: 1. A warm welcome ' Hi, you are in the right place', 'Hello, we are here to serve you', ' Here are the services we provide'. Such a warm and precise welcome message keeps your intending clients or existing clients relaxed, assured, and an urge to proceed if they find the services they are in need of on your page.  2. Communication Engaging your clients in a conversation helps you to know their needs and more importantly to develop a strong business relationship. Do not assume you know your client, ask questions, and paraphrase to get a clear picture of what your client need. 3. Punctuali